I am getting an error while trying to login (reCAPTCHA error - Login failed error)Jan 2, 2026Knowledge
InformationTitleI am getting an error while trying to login (reCAPTCHA error - Login failed error)URL NameI-am-getting-an-error-while-trying-to-login-reCAPTCHA-error-Login-failed-errorArticle DetailsQuestionI am getting an error while trying to login ( reCAPTCHA error )AnswerYou might face this error because Google is identifying you as a bot while logging in therefor before you go through the article please try avoid the following: Try to avoid copy and paste the username and the passwordTry to avoid auto filling the username and the password If you’re facing the below issues while logging in to MBC Shahid: Login issuesErrors or Google ReCAPTCHA Please follow the below steps: In case you are using the browser: Clear the Cache, cookies, and search history.Check for any active VPN applications on your device. Please ensure to disable it before logging in.Try a different network or change your network to mobile network instead of Wi-Fi and vise-versa. Please use the same login method you used when you signed up. For instance, if you registered with your Facebook account, please sign in with Facebook.If you still facing the issue, please reach out to our customer care team with a screenshot of the error.