We're sorry that you want to go...

We'd like to know if we could do anything for you to stay by sending us further details on cancel@shahid.net.

If you still wish to terminate your subscription, follow these steps for successful subscription cancellation:

If you are subscribed via Bank card, Mobile pay or Apple Pay:
 

1. Log in to your active account in Application or browser.
2. Click on my account settings.
3. Tap on subscription management
4. Click on cancel subscription
5. Scroll down to the bottom of the page and choose: "Continue Cancellation"
6. Choose the reason for your cancellation in the survey.
7. Click on Complete Cancellation

Once the subscription is canceled, your subscription will remain active until your billing cycle is completed, which you will be able to re-activate again before it stops from subscription management.

If you are subscribed via Google Play:
 

1. Open your Google Play store
2. Click on your profile on the top right of your screen.
3. Tap on Payments & subscriptions.
4. Choose MBC Shahid App
5. Click cancel subscription & confirm your cancellation step.

Once the subscription is canceled, your subscription will remain active until your billing cycle is completed.


If you are subscribed via iTunes:
 

1. Go to your device settings.
2. Click on your Apple ID shown
3. Select Subscriptions
4. Choose MBC Shahid App
5. Click cancel Subscription, then on confirm your cancellation.

Once the subscription is canceled, your subscription will remain active until your billing cycle is completed.

Note: 
 

• If you are subscribed with a special rate using a bundle/offer through your service providers, please contact your service provider to cancel your subscription.
• If you have followed the above steps and you’re still unable to cancel your subscription, please reach out to our friendly customer support team for further assistance.