How can I reset or remove my parental pin code?

You can trust that your little ones will always be #SafeOnMBCShahid.  
 

The parental pin code is there to ensure the safety of the contents your kids are watching and that suits their age hence it cannot be removed but can be reset.  

The parental code feature can be easily set and reset by following the steps below:  

 

Via Browser: Follow this link to retrieve the pin code: https://shahid.mbc.net/en/widgets/parental-control. 
 

Or   
 

Via MBC Shahid Mobile App on Android or IOS: 
 

Go to Parental Control under my account settings, and use the code displayed on the screen to reset the pin code or exit the kid’s profile.  
 

If you forgot your registered 4-digit pin code, you could simply retrieve it by following the steps below:
 

1. Exit Kids Profile  

2. Tap on Forgot PIN code?  

3. Enter your password.  

4. Your current parental code will be displayed.