“Content Not available Error” is a result of a technical issue and the data stored on your app need to be refreshed.
In order to refresh your data, please follow the below Technical Troubleshooting Steps

If the content still not working after you followed the steps, you still can watch the content on your browser, smart TV or another device.

If you still can’t watch your content, please contact our friendly customer service along with the following requirements:
 

1. Screenshot or a short video of the error
2. MBC Shahid App version number
3. Operating System Version
4. Device Brand & Model number
5. Internet speed: https://www.speedtest.net
6. IP address (For TV’s) – It can be found using the TV browser through the following link: whatismyipaddress.com